| Commendations |
-----Original
Message----- Guest Name(s): Thavamanie Kolapen Country:
South Africa Email: ------ Tour Taken: Customized
Tour With North India Year: 2001, November
Dear
Durjay, This is my comments on my journey and services. I trust
that the "note" below is acceptable.
Please
comment I wish to thank the Director & staff of Compass
India for ensuring that my very first visit to my motherland India
was a most memorable one.
During the course of my journey
I had experienced no major problems or difficulties. Mode of travel,
Tours and Hotels were centrally situated. As a result after official
tours for the day, we were able to do some "sightseeing"
on our own, in a safe, friendly atmosphere.
The tour
guides were most knowledgeable in the North as well as the West
India. However for tours of South India, namely Tamilnadu, the
guides were not as knowledgeable. However, I would not have changed
anything as it was a valuable learning experience for all involved.
I also found that at times when my companian was unhappy about some
arrangement, which we had initially requested, the arrangement or
plans were changed or amended to our satisfaction. We realised later
that this had inconvenienced the director, and were apologetic to
him. The director thankfully is understanding and totally committed
to ensuring that all clients visiting India and utilising Compass
services are satisfied. Sadly, my journey had to end. It just seemed
to me that it was too soon. plans were changed or amended to our
satisfaction. We realised later that this had inconvenienced the
director, and were apologetic to him. The director thankfully is
understanding and totally committed to ensuring that all clients
visiting India and utilising Compass services are satisfied. Sadly,
my journey had to end. It just seemed to me that it was too soon. On
a different note, I can honestly add that at least I know that there
is someone professional and most importantly FRIENDLY, understanding
and Totally Committed, who will be planning my next visit to INDIA.
Thavamanie Kolapen South Africa |
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